FAQs

What Payment Methods Do You Offer To Purchase Online?
We only accept Visa, MasterCard and American Express, ShopPay, ApplePay, Google Pay and Afterpay credit cards issued in Australia as methods of payment for an Online Purchase.

Where Is My Order?
All domestic orders shipped should delivered between 2- 8 business days. If you have not received your order within 8 business days please contact us.

I Received An Incorrect Item In My Order, What Can I Do?
If you have received a incorrect item please contact us with your order details.

When Will My Order Be Shipped?
Orders placed on weekdays before 12:00pm local Sydney time will be dispatched the same day. Any orders placed after 12:00pm local Sydney time will be dispatched the next business day.

Can I Refund or Exchange My Online Order?
Unfortunately, we do not do refunds but contact us at sales@nofacecases.com to exchange your order.